Up Scholarship — Error-UP board / ICSE board High School Roll No not matched with UP Board Database/Board type Other Than UP Board

Address:

9/2282 BLOCK 49 SIDDHARTH VIHAR GZB

Respected Sir,
My name is Arun Kumar Gupta and currently I am pursuing B. Tech at RKGIT GZB.I have qualified my 10th and 12th from CBSE board. I had applied for UP scholarship and my registration number is [[protected]] I have already submitted all the required documents including 10th and 12th marksheet as hardcopy in college and also electronically on the website during application process. But now my scholarship status is showing as UP board / ICSE board High School Roll No not matched with UP Board Database/Board type Other Than UP Board.
I belong to a lower middle class family and scholarship is needed to continue my higher studies. But at this point I am totally stuck and I have no idea that what should I do now to get this problem resolved.
I request you to look into the matter and get it resolved as soon as possible so, I can get scholarship and continue my studies.
Looking forward for positive response from your side.