Upgrad Education Pvt Ltd — Highly unethical and Selfish organisation

I, Simran Hanspal enrolled for an Advanced MBA Programme from Upgrad. I was approached by Mikhil Thomas Philip (Upgrad Consultant) informing me about the course. I told Mikhil I would like to apply for the same, however I wasn’t getting any loans due to having maximum EMIs according to my salary. He then asked me to get my brother to apply for a loan, which he did. I only enrolled in the course because I was promised I would be getting a job opportunity of minimum 12-15lpa in the month of August 2022 itself, which made sense to me since I would then be able to afford the EMI.
I have been facing a lot of issues with getting my admission cancelled since I was lied to, during the enrollment period by Mikhil Thomas who was my Upgrad consultant. I have been facing financial issues since I am helping my mother out with household expenses. I told Mikhil about these issues however he kept on insisting that I would be able to apply for a 12-15 lpa package in the second month itself(August 2022) since this is a corporate batch. Which was obviously a lie to get me onboard. I realised this later when I did not have access to the job portal. After informing Mikhil about the same, he arranged a call from the career team and they asked me to share my LinkedIn profile and resume, after doing that I did not hear from Upgrad for 15 days. Post which when I called, I came to know that only after 6 months I can apply for a job. Coming back to the conversation I had with Mikhil about my financial issues and time and again telling him that I cannot afford another EMI, now I am unable to pay my EMI. Due to this I reached out to upgrad for cancelling my admission. Dhir my current Upgrad consultant asked me to connect with my Upgrad buddy and after I spoke to her with Dhir on a conference call, she mentioned she will investigate this and hear the conversations I have had with Mikhil. Now it has been more than 2 weeks and Ruchi is MIA, She is not picking up Dhir’s calls. Everytime we fix a time she confirms she will be there but when the time comes she does not pick up.
I have recently been contacted by Mikhil himself stating he will help me get my admission cancelled since I do not want to continue with the course, he has not replied ever since. Ruchi Sharma (Upgrad buddy) called me to understand the issue after 3 weeks since I last spoke to her, I told her the exact same thing again, she then told me even if I do not want to continue the course I will still need to pay my EMIs and in case if I have any proof that would support my story there is a chance to get my admission cancelled and closure of the loan. I have sent her all the screenshots, call recordings that I have and she has not responded me with any updates whatsoever.
They have recently had a meeting without hearing my side of the story and decided that I should continue with the program and keep paying the student loan even though i cannot afford it.
Upgrad has been giving me a very hard time and since I am not using their services, I should not be paying for them too. Also what was promised to me has not been provided.
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