UPI — 3000 debit my amount in my account not successful transaction

Address:

333001

Hello sir mene upi *99# se 02 feb 2017 ko pnb account [protected] se 3000 rs transfer kiye aur jis account me transfer kiye usme transfer hue nhi aur mere account se 3000 rs kt gye aur jis account me transfer kr rha tha us k account no [protected] h aur iska ifsc code barb0brgbxx h aur pnb ifsc code h punb0024400 iski complain pnb k customer care pe bhi ki pr wha se bole 7 din ka wait kro aur phir 7 din k bad bole aur 2 din ka wait kro ese me 1 mahine se jyada nikal gya phir mene bank me complain ki bank wale bole upi ko mail send ki h wha se koi jwab nhi aaya islia sir aap se request h aap mere 3000 rs wapas dilane ki krpa kre