Upi PhonePe Transaction — charge back the amount

Address:

Aliganj, Lucknow, Uttar Pradesh

Dear sir at 10 may 2019 i transfer the 10000 rs. To bank of maharastra rd account from pnb account via phone pe the amount deduct from account but not credit to reciever account and not credit back in my account yet. Many time went to pnb branch office and meet to mr. Rajendra kumar maneger and mail many time.
And also contact to phone pe support they told to charge back amount. I again write anywhere application but problem not solve..