UPI — transaction failed but money got deducted

Address:

500085

My main problem is about the money deduction without successful transactions and not received by the other person.
Actually done a transaction on 30th september 2019, but the transaction got failed twice and money got deducted twice and money was not received by beneficiary need clear information about the transaction and expecting the refund as early as possible. Please look into the issue and give me an update as soon as possible.