UPI — wrong debited

Address:	Gurgaon, Haryana, 122001
Website:	[email protected]

Amount is deducted from my account and receiver didn't receive the amount.
So i need to pay him again. Thinking that amount will be refund again my account.
Now customer care told me after half an hour that you need to talk with merchant. But that is completely wrong.
If you guys cant do safe transection the then people will fail you.

Also customer care is so helpless aand respond time is like 15 minutes.

Tranjection ref id :[protected]

My contact no is [protected]

Please resolve my issues.