Upstox — Account inactive but

My account was inactive and they sent mail to me that i can refer people
and earn, no
when i opened my uptox account
putting ucc id and password
it opened, also i am able to refer, which i did by giving two friends, but the referal are not added to my account, asking them they say your account is closed and we will not give you the referal banefits,
if my account is closed than why the hell upstox ucc id and password is working,
and why am i getting mails for referal
and the person i gave them as referal
they sent me mail for that for joining to upstox, my concern is that if my account is reactive than i want these two of my referal to add into my account, or they should completily close the account with the upstox app itself,
they are are giving false mails to
customers to refer and earn
this is pur fraud
they charged 293 from my each referal
i would want to file a case.