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Upstox Complaints & Reviews

I
Ikshita24
May 15, 2023
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I got back my funds

I've been attempting to get back my funds from this site for several months, but I've been encountering errors. I strongly advise against depositing your money on this site. I was able to recover my money thanks to Durafox Tech, I came across their services via Google, and they assisted me in regaining access to all my funds....
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xinixprashant
from Pune, Maharashtra
Mar 6, 2023
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Demate Account Closure

Website:upstox.com

I'm trying to close this account from long back but unable to close so I have raised request frequently but Upstox are denying to close it and charging me every month....
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S
Samueldosier
Dec 17, 2022
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Investors

Sincerely i would love to thank mr Finley Andrew, fast in withdrawal and reliable I don’t want to talk much but I would really love to recommend him to everyone of you. contact him via.
Whatsapp: ‪+44 7438 475992‬
Or
Email: [protected]@ gmail.com...
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M
mapcapban
from Gadhinglaj Taluka, Maharashtra
Sep 9, 2022
Nov 23, 2022
This thread was updated on Nov 23, 2022
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Selfish and greedy

Address:Gadhinglaj Taluka, Maharashtra

I invested 3lahks without receiving my percentage as promised by upstox. I couldn't have got a dime from upstox without the help of traderstechrec overy. com . They help me fight my case and it was successful...
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S
syvia
Jun 27, 2022
Nov 23, 2022
This thread was updated on Nov 23, 2022
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Lost

I lost my $15, 000 to this scam companies but thanks to Traderecoveryasset . 0r g " for helping get back my stolen money . i was happy i got my refund back....
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A
Al Ameen H
from Changanacheri, Kerala
Jun 23, 2022
Nov 23, 2022
This thread was updated on Nov 23, 2022
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They are sending me annoying emails

I've opened a upstox account by mistake last year and i didn't done any trading or anything in that account.
So now i am worried that, they will charge me any money because I've accidentally opened that account and while googling i saw that they will charge me annual maintenance charges just for opening the account.
It was just a mistake that i had opened that account and i don't have anything to do with it and now i am afraid...
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A
aslb1122
from Mumbai, Maharashtra
Jun 8, 2022
Nov 23, 2022
This thread was updated on Nov 23, 2022
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GTT order Stop Loss order don't get filed.

Website:app.upstox.com

Dear Sir, I place order today with gtt function available on upstox for bank nifty 35100 put at 300 with target amount of 421.85 and stop loss of 263. consequently after hitting SL it went down to 175 but my stop loss order did not filled. Consequently I have to lower my SL to 180 and filed my order at 180. Which resulted me for huge loss. My concern is that If buyers not available at 263 then why don't they fill order at nearby amount...
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S
shivlkar
from Jaipur, Rajasthan
May 9, 2022
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Stop Loss

I trade with UPSTOX.

If I place an order with stop loss, it never gets triggered.

So one has to keep watch on trade, to avoid more loss.

Talked to them, in vain.

The Staff do not understand the complaint itself. and then copy paste the irrelevant matter....
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H
Hani Amin
Mar 19, 2022
Nov 23, 2022
This thread was updated on Nov 23, 2022
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Heavy brokerage for regular equity operator

They charged me around 2700 for 3 months and zerodha charged 660 for complete year, totally fraud and worst part is zerodha gives CREDit right away this ### do not...
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Y
Yougi
Mar 8, 2022
Nov 23, 2022
This thread was updated on Nov 23, 2022
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Redeem Fund

I took mutual fund from upstock and after buying i spoke with online help agent and he said all is done
After a month i found my sip is not active
Post this i spoke to 5-6 different agents spending my life precious 4 hours:
Agent hired - don't know what is stock market
They don't know English
They don't understand English
No matter how many time you speak to an agent next time u will need to...
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P
poori bharath kumar
from Manthani, Telangana
Mar 5, 2022
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Funds related

Every Friday we are facing funds related issue. If we did tradings on Friday those funds without settlement, they said we are already settled. Friday afternoon closing balance amount and Saturday morning balance amount same with out adding profits....
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R
randhir0460
from Gwalior, Madhya Pradesh
Dec 7, 2021
Nov 23, 2022
This thread was updated on Nov 23, 2022
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Not able to redeem my funds

Website:www.Upstox.com

From last month I am trying to redeem my funds invested in a single mutual fund company through upstox. But every time the page shows a never ending loading process, stating “awaiting status " . Till now i have lost 5000 rupees due to their negligence, also i have called their customer care executive but nothing happened and my funds are still stuck ....
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R
ravanasura
from Mumbai, Maharashtra
Oct 31, 2021
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Account opening failed with no refund

Address:RKSV/Upstox, 30th Floor, Sunshine Tower, Senapati Bapat Marg, Dadar (W), Mumbai, Maharashtra 400013.
Website:upstox.com

I applied to open an account on 28th October 2021. It's 3 days now, my account has not yet been created. I kept getting a signature mismatch error despite reuploading my signature 4 times (please check attachment). I would like to be refunded the account opening fee of Rs. 293.82 as soon as possible....
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S
Syedshahbaz
from Achalpur, Maharashtra
Oct 25, 2021
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Demat account not opening

I'm making a demat account in Upstox. Registration process done, payment process done but verification process not done yet.. it's taking lots of time. I'm trying continuously from past 3 - 4 days.i sent them a mail But they don't even contact me. I want my money back 293 Rs. Thank you...
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M
mohittalwani
from Agra, Uttar Pradesh
Oct 25, 2021
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DEMAT ACCOUNT // Not able to close the demat

I am not purchase single share. Still My holding reflect some share. Now whenever i try for closure then notification generate for account balance should be zero . please help for closure of demat account on urgent basis...
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A
Asdasd525
from New delhi, Delhi
Oct 14, 2021
Oct 14, 2021
This thread was updated on Oct 14, 2021
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Took opening fees 499 but not opening my account

I was on the way to open my trading account with upstox...they took the account opening charges which was about 499 rupees..after that I proceed with the next formalities each and every time I do all the the steps correctly but they reject my application during verification...and never give the reasons for that..it's been 15 days they are not replying any of my grievances mail also... pathetic service and costumer service..so I don't want...
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S
Sagar SRJ
Oct 12, 2021
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Not able to Sell

I am not able to sell my equity shares from yesterday. There is some api issue from upstox as I got notification....
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A
ANAGHA GANJUDE
Oct 10, 2021
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Digital gold money not received

Website:Upstox

It has been more than 2 months since I sold digital gold on upstox but they have not credited money to my bank account. I tried many times to contact them but didn't get proper response....
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M
mrunal phansalkar
Sep 27, 2021
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Missing Funds

Mismatching funds...
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E
eta663
Sep 8, 2021
Sep 8, 2021
This thread was updated on Sep 8, 2021
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Closure account

Address:https://upstox.com/
Website:upstox.com

(ucc:DM4579) with Upstox, I have requested upstox 2-3 times to close my account and stop charging me AMC. I have raised my request to close this account but they didn't have any closure procedure. I talked to their executive and she was unaware about the closure procedure... There is 7 rupees pending in my account but there is no option (showing error message) to pay my balance. Please close my account by consumer complaint forum...
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J
Jhajjaranaj
Jul 26, 2021
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Cunning ways of upstox to avoid paying referral fee

Website:Upstox.com

Please don't be sub broker or partner for upstox. as they have all the way to simply avoid paying you any referral fee at all. I opened one as being partner and referred few of my links to open an account. I was surprised that no customers were added in my account and felt some kind of wrong there. So opened one of my friends account by sel[censored]sing the referral link and the same, no incentive. Then when I try to call their customer care,...
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R
Rajiv Ranjan goswami
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They took my money but not opening my money

Website:www.upstox.com

I was on the way to open my trading account with upstox...they took the account opening charges which was about 293 rupees..after that I proceed with the next formalities each and every time I do all the the steps correctly but they reject my application during verification...and never give the reasons for that..it's been 20 days they are not replying any of my grievances mail also... pathetic service and costumer service..so I don't want...
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Address:RKSV/Upstox, 30th Floor, Sunshine Tower, Senapati Bapat Marg, Dadar (W), Mumbai, Maharashtra 400013
Website:upstox.com

Dear Sir/Madam,
I have an account (user ID:780965) with Upstox, which I have opened last year and I am not using this account. I have requested upstox 2-3 times to close my account and stop charging me AMC.
I have raised my request to close this account but they didn't have any closure procedure. I talked to their executive and she was unaware about the closure procedure. Why the account is being charged and why I need to pay...
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P
Parth712
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Missing fund

Address:Upstox online

Yesterday date 3 july 2021 ihave 4500 fund in my demate account ...and after i mutual fund on SIP ...after its deducted 1000 from my demate account funds...then clear balance is 3500...but today 4 jul 2021 i check my demate account funds its show 2500...means 1000 fund is missing...so please help regarding this issue....
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P
p.singhyadav09
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Funds just disappeared from the account

Yesterday, total funds in my account was 51k but today before trading only 19k was there in my account. The funds around 35k just disappeared from my account. Even though I raised ticket, the upstox customer service has not responded....
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Y
yashraj1408
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Mutual fund investments Missing

I have invested in NFO through upstox but since 2 weeks I am not able to see my investment when I tried to contact customer service they asked me to raise a ticket..I have raised 10 tickets still i haven't got any solution...I tried to call customer service number but no body picked..this company is Fraud please help me in getting my investment back...
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N
natsa007
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Account inactive but

My account was inactive and they sent mail to me that i can refer people
and earn, no
when i opened my uptox account
putting ucc id and password
it opened, also i am able to refer, which i did by giving two friends, but the referal are not added to my account, asking them they say your account is closed and we will not give you the referal banefits,
if my account is closed than why the hell upstox ucc...
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V
vivek hudiya
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Upstox Mutual fund issue

Address:Mumbai
Website:Upstox.com

I have raised ticket in Upstox regarding my issue but no one contact me for the resolution I also call in upstox customers care no but still my issues is Not resolved .
No response from upstox side on call on mail only false information provide on call
Please help us to get my issue sorted in upstox...
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Dear Sir/Madam,
I have an account (user ID:711427) with Upstox, which I have opened last year and I am not using this account. I have requested upstox 2-3 times to close my account and stop charging me AMC.
I have raised my request to close this account but they didn't have any closure procedure. I talked to their executive and she was unaware about the closure procedure. Do I need to pay AMC charges life time ?
You...
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A
AmitSolanki83
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False statement

ID 922214 Amit solanki, they dormant my commodities account on 1st june2021. i sent them mail with document on 3rjune2021 with ticket no.3557389, then ticket no.3583649, 3605200, 3610058, 3612393, 3614699, 3620541, 3620555, 3620574. i have raised tickets no. of times . but they are giving fallse statement . my money stuck in my commodities account. i see no solution. they are doing work from home and making false statement

[protected]...
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