UTI Infrastructure Technology & Services Limited [UTIITSL]

[Resolved] Uti Infrastructure Technology & Services Limited [Utiitsl] — PAN Card Name Correction Fee Refund

Lal krishna R

from Kottayam, Kerala

Aug 30, 2022

Address:

Prayaga, Perunna West P O Changanacherry, Kottayam, Kerala

Sir,
I applied through utiitsl Portal to correct my name on PAN card on 29/08/2022 with Application No: U-Q[protected] and Reference No: VA[protected], but my application got rejected due to demographic data mismatch.
They never mentioned the data mismatch during my application process and I paid an amount of 106.90 Rs as fee (Transaction No: YT[protected]).
When I track my application it shows my application is rejected.
They charged me 106.90 Rs without giving me any services.
I requested for a refund through email and didn't get any response.
I called their customer services number and they didn't pick up the call.

I request you to look into this matter and please do the needful as these people are cheating so many others like me.

Thankyou

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Sep 2, 2022

Complaint marked as Resolved

My complaint was about the refund and they transferred the money within two days and also got an email from [email protected] regarding the same.( you can sent complaints to this email with your application number and they will respond) I won't recommend calling their customer care number 03340802999. And also a big thankyou for consumercomplaints.in team for helping me out. You guys are doing a great job. Thanks a lot.