Claimed

UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

www.utiitsl.com

1

Updated: Oct 15, 2026

Complaints 1519

Resolved

270

Unresolved

1249

So far, so good. UTI Infrastructure Technology & Services Limited [UTIITSL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope UTI Infrastructure Technology & Services Limited [UTIITSL] will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to UTI Infrastructure Technology & Services Limited [UTIITSL]

Having problems with UTI Infrastructure Technology & Services Limited [UTIITSL]?

File a complaint and get it resolved by UTI Infrastructure Technology & Services Limited [UTIITSL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

UTI Infrastructure Technology & Services Limited [UTIITSL]

UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints(1519)

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Surabhi Arcade, 1st Floor, 5-1-664, 665 & 666, Bank Street, Koti, Hyderabad, Telangana 500001

Website: www.utiitsl.com

I applied for a new PAN card on your website on 15/10/2026. I paid the application fee of Rs. 106.90 through [UPI], and the amount was debited from my bank account on 15/10/2026 at 6:59 PM.

After the payment, the website showed a rejection page saying my request was rejected. My application did not go through and no PAN has been issued.

Details:
Ref id : VA[protected]
Transaction ID / UTR :[protected]br...

Helpful

Found this helpful?

I am writing to complain about a failed transaction on the UTIITSL PAN application portal.

1. Applicant details
- Full name (as per Aadhaar): V Jeevitha
- Date of birth: 26//11/2006
- Registered mobile number: [protected]
- Registered email ID: [protected]@gmail.com
- Application type: [New PAN (Form 93) ]

2. Payment details
- Date and time of payment: [04 oct 2026, 5.15pm]br...

Helpful

Found this helpful?

Write a comment

Website: www.utiitsl.com

I applied for a new PAN card through UTIITSL and successfully made the payment. However, the application could not be completed due to the error: “Documents not proper. Please try again.”

Application/Coupon No:[N[protected]]
Transaction ID/UTR: [[protected]]
Payment Amount: ₹106.9

Please process the refund for the payment at the earliest....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: communicared them though their online website

Website: www.utiisl.com

So I applied for update of my pan card details with coupon no Q[protected]
There was issue with my name and my father's name which got updated after providing the documents and I got my e pan card but I required so I applied for reprint of pan card with coupon no Q[protected] and it's again showing that my name and my father's name is not updated so I talked to your customer care and I provided the details again but today it is 15 days...

Helpful

Found this helpful?

Write a comment

Sir/madam my name is Mithu Paul, my application no. Q[protected] and date of birth is 20/05/1981 i have applied for pan card correction and fill the application form myself for online changes. And made the payment but appeared an error. Date of application 29/12/2025. Money deducted 106.90. I need refund for the payment. Kindly reply on www.[protected]@gmIl.com
Please help this....

Helpful

Found this helpful?

Write a comment

Address: chennai

I applied for a PAN card correction through UTI Infrastructure Technology and Services Limited(UTIITSL) and paid the prescribed application fee. However, due to unavoidable reasons, I was unable to submit the required physical documents within the stipulated time and location is far to my hometown.
I request the concerned company to kindly process and refund the amount paid by me at the earliest....

Helpful

Found this helpful?

Write a comment

Respected sir
I had applied for new pan card (Form 49a) and submitted application on 04/02/2025.
Application no[N[protected]]
Name-Teega Sai Srinivas
Now my pan card status is your application is withheld for processing.
Objection marked - (Ao details are not valid)
Please look into the matter and make my pan card.
I need it urgently for job purpose.
Thank you.....

Helpful

Found this helpful?

Write a comment

I applied for PAN correction through UTIITSL online portal.
After making the payment, my application was not accepted.

Application Number: Q[protected] / Q[protected]
Payment made on: 24/11/2025
UPI Transaction ID :[protected] &[protected]
Amount: 106.90 & 106.90

I contacted their support but no response.
Requesting refund of the amount paid....

Helpful

Found this helpful?

Write a comment

Address: SHREE SAI MEDICAL HALL, RAGHUNATH SAYER, BISHNUPUR , BANKURA

Website: utisl for pan card

1st time we have already submitted society registration certification with application form.

Query made address prof not submitted.
We had submitted memorandum of society and copy of adhar of secretary

again asked for society or aop registration certificate.

Please advise us what to do?...

Helpful

Found this helpful?

Write a comment

I attempted to make the payment for my PAN application. However, after the first payment was deducted from my account, the website did not reflect the successful payment status. Assuming the transaction had failed, I made the payment again. Unfortunately, the amount was deducted twice, but I was still unable to proceed further with the application process.

I kindly request your assistance in the following:

1....

Helpful

Found this helpful?

Write a comment

Address: LUCKNOW

I AM JAGAT NARAYAN KESARWANI and i have applied on-line PAN for a new pan change /correction vide in the ref1. 09 June 2025 for application number Q01******10 -bill to Uti Infrastructure Technology & Services Limited [Utiitsl] cited i have paid Rs. 107/- by using my HDFC Net Banking Account cum Online payment on 09 June 2025.

After make payment, there were some errors came in your web Site and after that NO payment details...

Helpful

Found this helpful?

Write a comment

Address: New Delhi

Website: www.utiitsl.com

I had filed for changes in my mother's PAN by using Aadhar details and everything processed fine until i made the payment but then without offering any explanation they showed me my request was rejected, the website wasn't loading anymore and no mention of how why and the refund. I want my refund for Rs.106.90 regarding the same....

Helpful

Found this helpful?

Write a comment

I have applied for pan correction on[protected] through https://www.utiitsl.com. But after successful payment it asks me to regenerate the application.
My pan number is SKMPS1273R.
Payment method is UPI (UPI id: [protected]@fam).
Amount: ₹106.9
Transaction id: FMPIB[protected].
Mobile num. [protected]
I am requesting for the refund of my payment as soon as possible....

Helpful

2 other people found this review helpful

2 found this helpful

I have applied for Pan card via application coupon no. U-Q[protected] It has been more than Two month and it showing the status that "VERIFICATION PENDING FOR DPR RESOLUTION" for very long time. Please look into the matter and let us know the solution of this problem. We are ready to submit any supporting document which is required. Your early action in this regard will be highly appreciated. Please any Detail Contact Me Mail id :- [protected]@gmail.com...

Helpful

Found this helpful?

Write a comment

Dear Sir
I have made payment for my Pan application on 26 July 2023 at 8:43 Pm.
Payment was successful amount also debited from my Bank account but transaction was faild to my Pan application form vide application no -N[protected]. Please refund the PanCard application fee as soon as possible. Screenshot attached below.

Collection id:HDF8EA25586976B4E079AFA77278B8CB415

Transaction id:T2307262044059728024437...

Helpful

Found this helpful?

Write a comment

Respected Sir/Madam,

Greetings of the day!

Application no: MC00****85
Applicant name: Hasan Rizvi
Email Id: [protected]@gmail.com

I applied for a correction/change of pan card for my father in-law through Mypan app after finishing all the process and making successful payment when I was doing E-KYC I got the pop up that your digital PAN application is rejected as your Address in...

Helpful

Found this helpful?

Write a comment

CAN U PLEASE EXPLAIN ME THIS CLAUSE... Objection marked by Income Tax Department - [ PAN is pending for core field updation, for Core filling
APPLIED FOR FATHER NAME CORRECTION SHYAM LASHKARI
MY ADHAR CARD NO.[protected]
PAN APPLICATION ACKNOLEDGMENT - U-Q[protected]
PANCARD NO.- BPVPL2068C
The status reflects as---- Objection marked by Income Tax Department - [ PAN is pending for core field updation, br...

Helpful

Found this helpful?

Write a comment

Address: CBD Belapur, Navi Mumbai

Sir i have applied for the name correction of my pan card. Name Shaik AKBHAR BASHA.My application number is Q[protected] and Q[protected] and i have paid 106.90rs and 107rs and the amount got deducted from my ICICI credit card twice and the error got occurred but my money got deducted from the account, i couldn't complete the application, i have submitted digital for the first time and physical for the second time, i request to refund the amountbr...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

I applied for the name correction on the website. Until you pay the form the web site is live. Once the payment was done. Application and site is showing server down and once you refresh showing new application. if there is no application or reference Number was send to our mobile number or E-mail id why they are taking to much information from us. Biggest scam site. Don't loose your money....

Helpful

2 other people found this review helpful

2 found this helpful

I had applied for a name change so that I can process all other documents with the updated PAN. This is urgent as I have to file taxes as well.
Please resolve it immediately as the I can change ITD only with PAN change.

Application Coupon number : U - Q[protected]
Status : YOUR APPLICATION IS WITHHELD FOR PROCESSING.
Region : WESTERN REGION
Objection Reason Objection marked - [ NAME MISMATCH BETWEEN...

Helpful

Found this helpful?

Write a comment

Recent comments

A debit followed by a rejection page usually means the payment failed partway, and those normally reverse on their own. RBI's 20 Sep 2019 circular on failed transactions gives a failed UPI merchant pa...