UTI — Pan card not receive, also payment done for epancard download but link not received

Website:

www.pan.utiitsl.com/PAN_ONLINE/getEPanPaymentResponseCard

I had applied for pan card through UTI and it was not received dispatched while I checked online it showed issued and got my pan card number.
I applied online for epan to download and paid the amount of 8.26INR but did not receive the download link too.

NAME: MOHAMMED SALEEM AHMED
PAN CARD: BPLPA1523F