utiisl — failure transaction but debited from account

On last 15th oct-19 iam trying to apply for pan card online through utiisl, during submission of payment page showed transaction failed 4 times after some time i got a message from sbi & hdfc card i have spent 4times rs 107x4=rs 428 i call service centre also mailed to utiisl and provide transaction slip but they replied need coupon no without coupon no they cannt help but unfortunately i donot save coupon no in that time, as your ref i attach a photo copy of transaction slip plz do needful