Bharat Gas - Pragati Enterprises, Pune — Refill Delivery Delay

Address:

Pune, Maharashtra

Hi, Consumer No: 52059780 Refill Booking Date: 07-Sept Dealer Code: 112333 Dealer Name : PRAGATI ENTERPRISES Location: Pune I made online booking and then called customer care and she told nothing has been booked online and then she booked it and It was promised to be delivered in 2-3 days to my wife and it almost end of 6th day. She has been following up with you guys for past three days, what is the issue, why can’t you deliver the cylinder in timely manner? 100 times she has called the delivery guy Anil Contact No: [protected], sometime his phone is off, sometimes he doesn’t pick and when he picks up, keep promising half an hour. We have just one cylinder and small baby and for past 6 days we are eating from outside, we were earlier with Shree Maruti and they were so prompt, use to deliver it by next day or at most 2nd day. Shall I work or keep following up with you guys for such a petty thing? Is something wrong with your service or delivery guy? Why don’t you fix this once for all. Can you please look into it and provide me the resolution? Recently browsed to consumer court forum complaint site and there are too many complaint against them(PRAGATI Enterprises, Pune) Ex: https://www.consumercomplaints.in/complaints/bharat-gas-pragati-enterprises-pune...⇄ http://www.complaintsboard.com/complaints/m-s-pragati-enterprises-pune-maharasht...⇄ http://www.consumercourtforum.in/india/pragati-enterprises-bharat-gas-distributo...⇄ P.S: I just checked online booking shows booked on 7th and delivered on 7th? What’s happening?