[Resolved] HP Gas, Retnakala Gas Agency — Delay in delivery.

rinuannsamuel

Address:

Thiruvananthapuram, Kerala

Retnakala gas agency, Trivandrum franchisee of HP Gas has some of the most incompetent, lazy bunch of people I have ever seen in my life. They never deliver the gas even after we have booked and they have received the bill from the main office. The delivery guy always keeps his phone switched off and if at all he comes, really late, he lies saying he had come earlier and we were not at home. And the agency office always keep all their phone lines busy and if the phone does ring, they NEVER EVER answer. Our gas cylinder has run out and we are calling these jerks to come there and take it ourselves and they are still not answering. I wonder how a company like HP can have such a bunch of working for them!

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Aug 13, 2020

Complaint marked as Resolved

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Comments

michael martin antony

from Bengaluru, Karnataka

HP Gas — Delay in delivery after booking

Dear sir,

I am a resident of cochin and my gas agency is sai gas agency holding distributor no. 2369885. i booked my gas refill on 25 mar 2009 and yet not delivered. this has been happening since a year. i have to chase the agent for the same after booking to get the refill.
It is requested to do the needful at the earliest to avoid inconvenience to the customers.

Regards

Michael Martin

S.K.GUPTA

from Pune, Maharashtra

HP Gas — Delay in booking and delivery

Name of Company: HP Gas
Dealer's Name; Mohan Gas, Meerut (U.P.)
Consumer Name: S.K.GUPTA, 194-Saket, Meerut (U.P.)
Connection No.: 651644
COMPLAINT: WE RECEIVED LAST SUPPLY ON 15.10.09 VIDE DELIVERY R.NO.16278/22.09.09. I TRIED TO BOOK THE GAS FOR FURTHER SUPPLY ON 01.11.09 BUT THEY REFUSED AND TOLD NOT TO BOOK BEFORE 2 MONTH OF LAST SUPPLY. THEN I BOOKED IT ON 17.12.09 VIDE BOOKING NO. 38044 WHICH IS NOT DELIVERD TILL DATE AND TOLD THAT IT WILL NOT BE SUPPLIED BEFORE 20.01.10.

Shreyas Tamhan

from Indore, Madhya Pradesh

HPCL GAS — Delay in Booking and delivery

I have booked a cylinder on 23/12/2011, but till date 04/01/2012 the cylinder yet not received. I also complained to HPCL consumer zone online. COMPLAINT REFERENCE NO. is 11066355 dated 31Dec2011 and 11066876 dated 02Jan2012, But no response till date.