Utl Solar — Battery warranty not claimed

Address: Fujiyama Power Systems Pvt Ltd 53A/6, Rama Road Ind. Area Near Sat Guru Ram Singh Marg Metro Station Near NDPL Grid Office, Delhi – 110015

Website: www.upsinverter.com/utl/solar-battery/?srsltid=AfmBOopNXNj4dMEHGhRvvatpkuRLRcSHg6y8eO9V5CVL_yxlJ3rdv2wn

I have purchased one battery from UTL at battery it was written 60 months warranty but within 36 months battery stopped working when I raised complaint they denying to replace it.

Please find details as below.
Namaskar🙏
Dear Narendra Kumar Yadav,
Good Day 🙏 हम क्षमा प्रार्थी हैं कि कुछ दिनों से आपके एरिया में सर्विस इंजीनियर उपलभ्ध न होने कि वजह से आपकी UTL कंप्लेंट 276UPE24111012 अभी सॉल्व नहीं हुई है, हम जल्द ही पास के एरिया से सर्विस इंजीनियर को बुला रहे हैं, वह आपकी कंप्लेंट जल्द रेसॉल्व कर पाएंगे। इस बीच हुई असुविधा के लिए हम आपसे माफ़ी चाहते हैं ।

 We are sorry that your UTL complaint 276UPE24111012 is not resolved yet as service engineer not available in your area since few days, we are calling service engineer from nearby area soon, he will solve your complaint as soon as he is available. We apologize for the inconvenience caused in the meantime. ESCALATION MANAGER : Sandeep, Whats App: https://wa.me/[protected]

Thanks & Regards
Team UTL Solar