Uttamvastra.com — My order no 189380

deepthi2524

from Hyderabad, Telangana

Address:	500072
Website:	uttam vastra

Hi im deepthi

i ordered pink net designer wear gown(my order no 189380), it is delivered but is not good
cloth quality is very cheep quality, so i want cancel my order, so i was called customer care lot of time but they are not give to proper response to me angin and angin i called them they are giveing to different answers, finally they send one form, i fill that form and send to them, once call to customer care
they told to me they don't have deliveryboys, and they told to me send dress through corrier, i was send dress through corrier last 2months back they are not refound my amount, these total process around 5-6months im fully unsatisfyed to your product and ur service, why r u sale online products, why r u trouble to customer
as posible as clear my amount (699+150(corrier)=849rs)otherwise i will go consumercourt
i have proof o[censored]r customer care voice and ur bills

deepthi
cellno:[protected]
email id:deepthi.[protected]@gmail.com

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Comments

Uttam Vastra Customer Care

from Surat, Gujarat

Verified Support

Dear Deepthi,

I would like to confirm that your refund of Rs. 799 for Order No: 189380 has been successfully refunded by us in your Citibank account which you have mentioned in the refund form. Below are the details:

Order No: 189380
Product Code: Pink Net Designer Wear Gown (#UV-129009)
Amount: 799 (699 product charge + 100 Shipping charge)
Bank Reference No: CMS[protected]
Date of refund posted to your bank account: 25th April 2016

You can also confirm the refund on your bank statement.

For any further assistance, you can contact us on [protected]@uttamvastra.in . We will be glad to assist you.

Thanks & Regards

Uttamvastra Support Team

Riya Shrimali

from Mumbai, Maharashtra

My dress is stitched from both side and it is not of my size please replace it as fast as you can

babli verma

Jo order kiya h maine uska amount jyada h

navyasng23

from Mumbai, Maharashtra

I'm not saisfied to my order that not same as view in site bad quility and not my size

Pihu Patel

I ordered cotton anarkali kurti but the kurti actually material is siffon & it's small size so it's not fit me

Uttam Vastra Customer Care

from Surat, Gujarat

Verified Support

Dear Customer,

We understand your concern about size and quality issues for the products you have received.

To help you further, we request you to provide us with the below mentioned details:

1) Uttamvastra Order No:
2) Registered email address:

You can send us these details on our email address: [protected]@uttamvastra.in

We will make sure to get your query resolved at the earliest

Thanks & Regards

Uttamvastra Support Team