Claimed

Uttam Vastra Complaints & Reviews

2.7
Last updated Apr 21, 2022
Complaints 405
Resolved
174
Unresolved
231
Quick Links
Statistics
Share
Contacts

File a complaint to Uttam Vastra

Having problems with Uttam Vastra?

File a complaint and get it resolved by Uttam Vastra customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Uttam Vastra
Customer Service Contacts

Uttam Vastra Phone Numbers

Phone
+91 79 3091 3503
231
184

Uttam Vastra Website

Uttam Vastra Head Office Address

106 / Shri Mahavir Textiles Market, Surat
Choryasi
India
395010

Uttam Vastra reviews & complaints(405)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Varun mv
from Kannur, Kerala
Apr 21, 2022
Report
Copy

Job

Fake jobs...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Unnikrishnan Nambiathiri
from Kayankulam, Kerala
Report
Copy

cloth

Address:691333
Website:facebook

THE PRICE OF THE CLOTH IS VERY HIGH AND I HAVE ORDERED ANOTHER PRODUCT I HAVE ORDERD TWO PRODUCT OF RS 540 SO THAT I AM RETURN THIS PRODUCT this product is not good this is very poor material this product is not good this is very poor material this product is not good this is very poor material this product is not good this is very poor material this product is not good this is very poor material this product is not good this is very poor...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shualy majumder
from Silchar, Assam
Report
Copy

not refunded my money

I have ordered two dress materials for rs.1198. Bt the quality of the product is so cheap n the designs are also totally different from the image. So i have asked for return n they have told me to self return it. According to them i have returned the product through india post with costing rs.150. They have received the product n asked me the reason for returning through phone. But after sum days when i didn't got my refund i mailed them...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aishwarya Vengadesan
from Mumbai, Maharashtra
Report
Copy

Order no:515386

Address:603103
Website:www.uttamvastra.com

I have ordered salwar suit of Order No:515386 on 10th March 2017.I got a dispatched message with the tracking no-G991L0835675 .I was able to see the status in first flight courier as "arrived at destination".But still I didn't get my order and no messages after that.
Let me know what is my order status.
Either It got cancelled or delayed .It should informed in prior to the customer....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jocelyn
from Delhi, Delhi
Report
Copy

Order no 508885 : Status showing cancelled

Address:Bangalore, Karnataka, 560100
Website:www.uttamvastra.com

Hello Team,

I have made an order (order no. 508885) consisting of two sarees on[protected]. Today i have found the status as cancel.
As Uttamvastra only has initiated cancel, i request you to refund my payment (rs. 2338).

Thanks,
Jocelyn...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhupinder21
from Delhi, Delhi
Report
Copy

Self return charges not refunded

Address:Surat, Gujarat, 411057
Website:www.uttamvastra.com

Hi,

I bought a product from Uttamvastra, I didn't like the product. So I request for the return that Order. After that customer care, the team requested me to self-return that order which I did. they said that they will refund that amount of the courier charges. but still, only product cost is refunded. I want to know when will that amount of self-return charges will be refunded back to me....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
B
Bhupinder21
from Delhi, Delhi
Report
Copy

Pick up is not scheduled

Address:411057
Website:www.uttamvastra.com

Hi,

I bought a dress from uttamvastra having Order No.438495 and that was of very bad material not according to the image on website. Later, I tried to return that product, unfortunately Their site was navigating me to Google Play store to download app . I downloaded it to return product and after that I tried it to login it with existing credentials to return product. But it was getting failed saying that bad credentials....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
Pragya Vishalakshi
from Pune, Maharashtra
Report
Copy

Order was not delivered

Address:Pune, Maharashtra, 411057
Website:www.uttamvastra.com

I placed an order and did the online payment for it.
Date of order: Sept 22, 2016
Order num: #440469

Neither did I get my order, nor the refund. I can't even login to my account to check my order/transaction or anything.

After I sent a mail to support last week, I got to know today that my order was returned and I wasn't even informed about that. Because I didn't get my order on time, I'm not sure...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
N
Nalini Ramalingam
from Coimbatore, Tamil Nadu
Report
Copy

Worst quality of dress

My order no. is 427165. i ordered a pink and black georgette embroidery designer salwar suit for rs.699/-+ 100/- shipping charges. i received my order on 3rd august, 2016. but i m sorry to say that the quality is very cheap and poor. color is absolutely different from the given order. plz take it back and refund my money as early as possible. i didn't get any reply from uttamvastra...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
B
B.Taz
from Aligarh, Uttar Pradesh
Report
Copy

For returning saree

Address:Aligarh, Uttar Pradesh, 202002
Website:uttamvastra.com

This is to state that i have ordered a saree from this site on 21st august and got it on 27th august. However, the design of the saree is not same as shown online and also the material of cloth is very poor. I registered my complain for return and refund and it is almost going to be a month but no one came to take back the product. I want to return the product and kindly refund my money....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanchi Goyal
from Hodal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fabric not up to mark

Address:Jhajjar, Haryana, 124507
Website:Mirraw.com

The product which was purchased was not the same as shown on the site. the fabric is of worst quality. order no, M[protected]
We are not at all happy from the product which is sent to us. We need to return the product and get are money refunded back. We bought it on 16th September 2016 and the delivery was done on 21st September 2016.
our contact no.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Ginnybhalla
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong order delivery

Address:Lucknow, Uttar Pradesh, 226004
Website:uttamvastra. com

Sir i ordered a dress of rs 1350 on 10 September today i received my order but its totally different from the ordered dress. please help me .I need help from you.my order no is-#438907.I am also sending the pics of the delivered order and the pic of the delivered box .with invoice slip.u can see the difference of ordered dress and the delivered dress....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
uttamvastra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Today i received the product lehenga choli rs999 which are cheap product quality. I want to return it and i want to my cash back.

Address:North East Delhi, Delhi, 92211431382

Today i receive the lehenga choli rs999which is cheap product quality i want tonreturn it and i want to my cash back i am student so i rqst u plzz return my cash back i want to return it lehnga choli bcz its differnt color in and quality in lehenga so i want to return my cash back how many days returns in this order order no.437362 pooja jain [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhavna Bata
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Saree material is defected

Address:Rajkot, Gujarat, 360004

I received defected saree pl back my cash I can't take this saree.I call u before 1 month for this but no any respoce by u I'm serious about this product otherwise I take legal action for this and ur product.all the product sell by u its defected no any responcibility take any product by u fake product and photos original product is defected.pl reply my complain otherwise I take legal step....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
mouryara
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Placed an order on 31st july

Website:Uttamvastra.com

Hi,

I placed an order on 31st july 2016 and till date it's status is shown as processing. Why it hasn't delivered the product? It appears they have tried to establish my money as there website doesn't carry any contact number or email address where one can put a query on the status. The wait is too long now and i wanted to gift that product but now it's too late.

My email i'd is ramesh. [protected]@gmail.com
Order...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Khushboo Gulecha
from Guntur, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return

Address:Guntur, Andhra Pradesh, 522003
Website:www.uttamvastra.com

I orderd red colour but u send black so i want my refund back and even the material is not that good to keep if i suppose to keep back so kindly refund my amount n even they r nt receiving our calls
contact me on [protected]

aaaaaaaaaaaaaaaaaaaaaaaaaAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaAaaaaaaaaa...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
supriya malik
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Want to return a dress

Website:uttamvastra

I ordered a dress from uttamvastra. Its cloth quality is very bad. And the work is also different from the pic they have shown on their site. And even the cloth is also different.. I didnt like the product.. I want to return it. I have also made return request but they didnt give any reponse.. Support me.. I have made many calls also.. They are not picking up the fon... Plz refund my money...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
miraclin
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replace of product

Address:Chennai, Tamil Nadu, 600113
Website:uttamvastra

Actually i have submitted a request for return of the product. But i dint receive any respond to that request. So i thought of replacing that product. I have given request for replace. Bt still the status is pending from your side.
Order 425777
Invoice[protected]
Order date 23/07/2016
Pink and white net with georgette embroidery designer salwar suit|r-4...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jayanthi Rameshkumaar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sarees return

Address:641652
Website:Uttamvastra.com

I have ordered 4 sarees earlier and I have received it.But two more extra were delivered to me now.I want to return those sarees now.Already I have complained about this earlier but we received no information regarding our complains.We also received a call from your company but still no one came to collect the extra sarees.We would like to bring to your notice that send someone to collect those sarees.We also tried the customer care number...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Suresh VERMA 781
from Durg, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective suit return back and refund money

Address:UV-199808

Resp.sir
I had sent back a suit due to defect .whose order no#429304 SKU I'd uv-199808. Through dtdc courier service *z97143190* on dated 9-8-2016.so now plz refund my money 699+200=899/- as soon as possible.this was received by me on dated 6-8-2016.&I return it through courier on my own payment of 200/- but I have not got any answer not yet.so plz refund my payment soon...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy