[Resolved]  Uttamvastra.com — No refund option

Address: Surat, Gujarat, 395010
Website: uttamvastra.com

Purchased a dress yellow and blue designer. The dress is delivered, the qulaity is very bad. I checked for refund option, it is no where available .I tried to reach uttam vastra on customer care it is always busy. I read a fellow customer complaint according to him, though he returned his apparel the company didnt refund money
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Nov 18, 2015
Complaint marked as Resolved 
I talked to the customer care and told I was unable to reach them for 3 days, the executive asked me to mail my acct no, order no and courier receipt. once I mailed the details to [email protected] my money was refunded immediatley.
Verified Support
Dec 19, 2015
Uttam Vastra Customer Care's response
Dear Bhushaiah,

Apologize, for facing such kind of issues..

Your complain successfully forwarded to higher authority person n you will get solution as soon as possible...

You will get your refund payment as soon as possible.

Thank you,
Uttamvastra Team.
 
2 Comments

Comments

fake shopping site
I have received the product 2 days ago, since then I am trying to return the product as the quality was not good but my orders does not open up so that I can create the request, I am completely frustrated now..

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