[Resolved]  Uttamvastra.com — Non delivery of an order

Address:

Surat, Gujarat

I have ordered 2 churidar materials cost around rs. Thousand on February 5, 2016 from uttamvastra. I have already paid the amount through sbt debit card. They told me that it will be delivered within seven to ten working days. But the same was not yet delivered to me. I contacted the customer care service several times. But they didn't give me a sufficient reply. Last time I called them and want to refund the amount if they can't deliver the product. They told me that they will send me an email regarding the refund. But no email has been received from them. I haven't met such an irresponsible customer care service. They didn't value my money . But now I can't wait. I need a quick solution. I need the refund of that amount with two months interest.