I have ordered two dress materials for rs.1198. Bt the quality of the product is so cheap n the designs are also totally different from the image. So i have asked for return n they have told me to self return it. According to them i have returned the product through india post with costing rs.150. They have received the product n asked me the reason for returning through phone. But after sum days when i didn't got my refund i mailed them n den they replied me that they have received the wrong product which is only 1 saree nt the dress materials. How can they say like dis after so many days when it's time to refund my amount. They r totally telling lie jst bcuz they don't want to refund my amount. I m continuously sending mails to them bt they are not responding. I tried to contact customer service bt it is always busy or not reachable. After receiving my returned product they have called me also for the reason of return n i have told dem the reason. I have also asked dem when will i get back my refund n they have told me after 30-35days. Totally disappointed with dis site. Fraud company. It's my suggestion to everyone never buy any product from dis site.
Was this information helpful?
No (0)
Yes (0)
Uttam Vastra customer support has been notified about the posted complaint.
Aug 26, 2017
Updated by Shualy majumder No reply from uttam vastra yet...
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment