Uttamvastra.com — Online Order Reversal process

ruchikasachdeva

from Jaipur, Rajasthan

Address:	Ghaziabad, Uttar Pradesh, 201010
Website:	uttamvastra.com

We ordered from Uttam Vastra on 27th Nov 2015. it was delivered to us on 7th Dec 2015. We raised request for Return of Order on 9th Dec. There is no communication from Uttam Vastra after that. Their numbers are never reachable. We have been trying hard to get in touch with them, but no means to contact them. We need to return the Order. We want this to be addressed at the earliest before we go ahead with taking extreme steps of going to Consumer Court. Our Order Number was 50905. Buyer Name: Ruchika Sachdeva

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Uttam Vastra customer support has been notified about the posted complaint.

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Comments

Uttam Vastra Customer Care

from Surat, Gujarat

Verified Support

Dear Ruchika,

Apologize for facing such kind of issue.

Your request are forward in our Account Dept. Please let me confirm for replace or refund.

For future, If you have any question please Contact - [protected]@uttamvastra.com

Regards,
Uttamvastra Team,

ruchikasachdeva

from Jaipur, Rajasthan

Thanks for reverting back. Please refund our money. Also let us know when you are coming for picking your package.

Regards
Ruchika

ruchikasachdeva

from Jaipur, Rajasthan

We have not got any revert from Uttam Vastra. This is the worst company I have ever encountered. I will never prefer Online buying of clothes due to such a bad experience. And I am now searching for process to raise Complaint with Consumer Court. I am going to drag Uttam Vastra to Consumer Court.