Uttamvastra.com — Order no-353008, product returned payment not received

Kuldeep karnal

from Gharaunda, Haryana

Address:	Karnal, Haryana, 132001
Website:	uttamvastra.com

I purchased product on 4/4/2016, same day i raised return request after so may calls company picked the product this month on 3/5/2016, but till now i do not got any call or mail regarding this then i mailed the courier receipt picture i did not got payment or any confirmation from you, and from yesterday i am trying to connect customer care they do not pic call always put on hold

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Uttam Vastra Customer Care

from Surat, Gujarat

Verified Support

Dear Kuldeep,

We apologize for the inconvenience and delay.

I would like to confirm that your refund of Rs. 1199/- for Order No: 353008 has successfully initiated by us in your bank account which you have mentioned in the refund form. Below are the details:

Order No: 353008
Product Code: 1.Multi Georgette Border Work Designer Saree (UV-346009)
Amount: 1199
Bank Reference No: CMS[protected]
Date of refund initiated: 10th May 2016

You can also confirm the refund on your bank statement in 4-5 working days.

Thanks & Regards

Uttamvastra Support Team