[Resolved] Uttamvastra.com — Order no 44621 | |||||
Let me warn everybody that this is a fraud company. I have placed an order on Nov 19, 2015 and till Dec 15, 2015 I have not received my stuff. I have made several phone calls but every time I have been given an excuse and the girl over phone request me to wait for 10 days and when I ask her to connect me with someone senior she says I am forwarding your complain to seniors and you will get the update within 72 hours. This is in continuation since Dec 3. Also, I have called them today again and now girl says that you are making first time complain...what a shame!!! And she again said very rudely that you need to wait for next 10 days. When I asked her to give me a complaint no so that after ten days new girl should not say that the same (this is your first time complaint) she put my phone mute and I was bound to disconnect it after 50 seconds. I think, the mistake done by me is that I have paid them in advance. I REQUEST EVERYONE NOT TO PAY THEM IN ADVANCE. Was this information helpful? | |||||
Complaint marked as Resolved
Uttam Vastra customer support has been notified about the posted complaint. Verified Support Dec 18, 2015 Uttam Vastra Customer Care's response Dear Shelendra Kaushish, Apologize, Regarding your issue of Order No : 44621 (Latest Embroidery Work Salwar Suit) Your request is forward to our Account Dept. You will get your refund amount ASAP. Thanks for the onlineshopping on Uttam Vastra. Regards, Uttam Vastra | |||||
Add a Comment | |||||
Post your Comment