Uttamvastra.com — Pick up is not scheduled | |||||
Hi, I bought a dress from uttamvastra having Order No.438495 and that was of very bad material not according to the image on website. Later, I tried to return that product, unfortunately Their site was navigating me to Google Play store to download app . I downloaded it to return product and after that I tried it to login it with existing credentials to return product. But it was getting failed saying that bad credentials. This I tried for many days. Even there was not any link to recover my password. Although the credentials were correct. Now I am able to login to site but when I return their order, there was not any reply from their side. Moreover when I tried calling their customer care number. that also was nit reachable. One day luckily I was able to connect and they said me that I have to return their product by posting that product on their address. why should I return that? Please help me with this. Please I am unable to return their product and the product is very very bad. I want my refund asap. Was this information helpful? | |||||
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Uttam Vastra customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear Customer,
We request you to “Self Return” your product to us (via any postal / courier services) on the below given address.
We will issue a refund in your bank account for a Maximum of Rs. 100 per product towardsthe Self Return charges.
Address: 106, 107 Shri Mahavir Textile Market, Opp. Bhakti Dham Temple, Parvat Patiya, Magob, Surat – 395010, Gujarat
For Payment refund please click on below mentioned link and fill-up form and submit.
http://goo.gl/forms/Ztb8GZthTL
Note: Please mention your Order id, Mobile number and your Full Name on the packet which contains your product. Additionally, send us an image of courier slip with order number on [protected]@uttamvastra.com
As we received the product we will initiate your amount within 30-35 working days along with your courier charges.
Appreciate your time…
We request you to “Self Return” your product to us (via any postal / courier services) on the below given address.
We will issue a refund in your bank account for a Maximum of Rs. 100 per product towardsthe Self Return charges.
Address: 106, 107 Shri Mahavir Textile Market, Opp. Bhakti Dham Temple, Parvat Patiya, Magob, Surat – 395010, Gujarat
For Payment refund please click on below mentioned link and fill-up form and submit.
http://goo.gl/forms/Ztb8GZthTL
Note: Please mention your Order id, Mobile number and your Full Name on the packet which contains your product. Additionally, send us an image of courier slip with order number on [protected]@uttamvastra.com
As we received the product we will initiate your amount within 30-35 working days along with your courier charges.
Appreciate your time…
I want to return the product
order no 515864
because dress material is not satisfactory and its different from the pic is shown, its totally FAKE, very disappointed so please refund back total mmoney 500 rs/
Jo pics upload karte ho product same bheja kro.
Dikhne me product itna awesome Aur reality me itna hi gatiya
It's wrong ok
order no 515864
because dress material is not satisfactory and its different from the pic is shown, its totally FAKE, very disappointed so please refund back total mmoney 500 rs/
Jo pics upload karte ho product same bheja kro.
Dikhne me product itna awesome Aur reality me itna hi gatiya
It's wrong ok
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Apologize for inconvenience. If you have query regards defect please contact our customer support[protected] OR support @uttamvastra.com,
Regards,
Uttamvastra Support Team,