Uttamvastra.com — Product not received

Address:Surat, Gujarat
Website:www.uttamvastra.com

My order no 247628... I have received defected product.. so I have loadge the complaint.. I have given the product for replacement but its been 10 days I dint receive my parcel.. I have paid the whole amt ...so I would request u to pls either give me the parcel or refund me...
+1 photos
Was this information helpful?
No (0)
Yes (0)
Uttam Vastra customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Ms. Jyoti,

We apologize that you faced such an inconvenience.

As per our policy, for replacement, you will have to send us the image of the product, along with invoice and courier tracking receipt on our email id : [protected]@uttamvastra.com.

Kindly email us the same, so that we can confirm and proceed ahead with your replacement process.

Appreciate your time and co-operation.

For further assistance, contact us at [protected]@uttamvastra.in or [protected]@uttamvastra.com


Thanks & Regards,
Uttamvastra Support Team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uttam Vastra
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    405
    Pending
    162
    Resolved
    174
    Uttam Vastra Phone
    +91 79 3091 3503
    Uttam Vastra Address
    106 / Shri Mahavir Textiles Market, Surat, Choryasi, India - 395010
    View all Uttam Vastra contact information