[Resolved]  Uttamvastra.com — Refund money

Address:Pune, Maharashtra, 411045.
Website:www.uttamvastra.com

I have purchase a saree from uttamvastra of rs.1299/- my order no. Is 233132 dated 09/02/2016. I received the product on 15/02/2016. What they showed on website & what they give both are very different. The product & its quality is very bad n cheap. I m not happy with the product. And after that i claim a refund but they always said that they have the policy of 15-20 working days of return/refund. But after the commitment they still didn't take the serious action. Even they did not follow up the status. Only i can follow the site from the last 2 & a half month. Still not get the proper response.I think uttam vastra company is fraud, making customer fool, because they had not return my charges till time, even though i had made 100 of phn calls and mail and every time they are saying different words. No body is sincere to return my money. So after so much disappointment from the service o[censored]ttamvastra i wanted to file the complain.
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Aug 8, 2021
Complaint marked as Resolved 
Uttam Vastra customer support has been notified about the posted complaint.
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Comments

Dear Swati,

I apologize for the inconvenience caused for your Order : 233132.

On reviewing the status for your refund, I see that you have not given us your bank details. Therefore your refund request is pending.

In order to help you receive a refund for your Order : 233132, I would request you to fill the Refund Form using the below given link:

http://goo.gl/forms/Ztb8GZthTL

Once you fill your bank details on the above mentioned link and click on submit, it will reach us and we will initiate your refund process and you will receive the amount you have paid for your order in your bank account.

Thanks & Regards

Uttamvastra Support Team

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