Uttamvastra.com — Refund my money request

Address:Ahmedabad, Gujarat, 110053
Website:www.uttamvastra.com

My order no. is 69337. i have purchased a dress from uttamvastra.com cash on delivery & i have paid 699 Rs. but the quality of the dress was very poor so i have requested to refund my all money on same day 19/12/2015. but they did not receive my calls n they did not response me on mail. they all are fake.
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Uttam Vastra customer support has been notified about the posted complaint.
Jan 11, 2016
Updated by nidhi.m
return my money
Jan 11, 2016
Updated by nidhi.m
How many days you want more for refund my money???
Jan 11, 2016
Updated by nidhi.m
please resolve my problem.
Jan 12, 2016
Updated by nidhi.m
today 25 days have passed but the amount is still not refunded in my bank account.every time i get reply that its under process.you will get your money within 72 hours or 4, 5 days but as per your refund policy the amount should be refunded within 15 days. now your customer care has stopped responding calls and emails. refund my money fast or else I will be compelled to file complaint at Consumer Court.
Complaint comments 

Comments

Hello Nidhi,

We are very apologize for facing such kind of issue.

Your request has forward in our Account Dept. You will get your refund ASAP.

If you have any question regarding refund Please Contact - [protected]@uttamvastra.com

We will try to resolve your prob as soon as possible.

Thank You...


Appreciate your time...


Regards,
Uttamvastra Support Team,
i have contacted many times on your [protected]@uttamvastra.com still i did not get any response from Your side. Daily i am calling your contact no. [protected] but i did not get any response. Daily i am wasting my time to call you and daily i am sending you email but i did not get any response.
please refund my money.
today 25 days have passed but the amount is still not refunded in my bank account.
today 25 days have passed but the amount is still not refunded in my bank account.every time i get reply that its under process.you will get your money within 72 hours or 4, 5 days but as per your refund policy the amount should be refunded within 15 days. now your customer care has stopped responding calls and emails. refund my money fast or else I will be compelled to file complaint at Consumer Court.

Return product

The product which has been delivered is not as per the stan dard which has been shown in the picture & quality is also not worthwhile, as it was first time the experience wasnot good at all.

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