[Resolved] Uttamvastra.com — Return product and not getting refund

prathp

from Bengaluru, Karnataka

Address:	Surat, Gujarat, 560066
Website:	uttamvastra.com

I got my order on jan 21st, and the product is different from what i have order so that i want to return order, i have mailed them with the same issue they replied within 10 to 15 days you will be refunded but till now there is no response from them, iam calling them again and again 5 to 7 working days they are telling and postponing everytime whenever i call, now it is almost 1 month ...so take action on this..

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Aug 7, 2021

Complaint marked as Resolved

Uttam Vastra customer support has been notified about the posted complaint.

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Uttam Vastra Customer Care

from Surat, Gujarat

Verified Support

Dear Prathap,

Apologize for facing such kind of issue.

Your request has forward in our Account Dept. You will get your refund amount asap.

If you have any question regarding refund please contact - [protected]@uttamvastra.com with your Order Details.

We will try to resolve as soon as possible.

Regards,
Uttamvastra Support Team,