Uttamvastra.com — Self return charges not refunded

Address: Surat, Gujarat, 411057
Website: www.uttamvastra.com

Hi,

I bought a product from Uttamvastra, I didn't like the product. So I request for the return that Order. After that customer care, the team requested me to self-return that order which I did. they said that they will refund that amount of the courier charges. but still, only product cost is refunded. I want to know when will that amount of self-return charges will be refunded back to me.
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Uttam Vastra customer support has been notified about the posted complaint.
 
4 Comments

Comments

Dear Customer,

Can you please send me your order number????

So, We can process further.
Dear Customer,

Your self return charge amount has successfully transfer in your a/c on Date :[protected]

If you not receive payment please send your bank account statement...
Order #435498
Order Date: August 22, 2016

this is my order number & returned material within 2 days & still not received payment
More than one year..pls do my refund...fraud website...no responsibility for customers

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