[Resolved] Uttamvastra.com — Uttam vastra team poor service, order no:205831

ans mathew

from Kottayam, Kerala

Address:	395010
Website:	uttamvastra.com/contact

I ordered for clothing worth around 759 INR on January 30st 2016, paying through online banking. Even after 3 weeks there was no update from uttam vastra team.
Even after 4 days i mailed uttam vastra team .They replied that your product is on processing and get your product within 8 to 10 days .Today they replied that your payment for order is pending. i made the payment through CC avenue terminal .I got reply from CC avenue payment successful and transferred to uttam vastra.reference Number[protected], Order number: 20531_16013101 .
Uttam vastra product not needed to me and cancel my order no:205831.
So cancel my order and immediately refund my amount

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Aug 7, 2021

Complaint marked as Resolved

Uttam Vastra customer support has been notified about the posted complaint.

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Uttam Vastra Customer Care

from Surat, Gujarat

Verified Support

Hello Ans,

Your Order No:-205831

Apologize for facing such kind of issue. This is to inform that your request has been forward in our Account Dept. You will get your refund as soon as possible.

If you have any question regarding refund please contact - [protected]@uttamvastra.in

Regards,
Uttamvastra Support Team,