[Resolved] Uttamvastra.com — Uttamvastra.com order not received

ajeeth269

from Bengaluru, Karnataka

Address:	400708
Website:	uttamvastra.com

I have ordered for a dress in Uttamvastra.com website on 27th Dec, 2015 which i'm yet to receive. Yesterday i got a call from aramex guy(ph:[protected]) saying about my order in Uttamvastra.com. I went to receive the order, to my surprise he was asking me to return the product, for which i have raised request. I told him have not yet received the order what will i return and who raised the return request on behalf of me. When i asked him for the details, he denied to give me any other details and told me please leave you will get the order if not received so far. I don't what i should do now. Dropped an email to Uttamvastra people, for which i'm still expecting a reply.

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Jan 20, 2016

Complaint marked as Resolved

I have Got the order delivered very next day without any necessity from the uttam vastra people. Quality of the product was very bad though

Uttam Vastra customer support has been notified about the posted complaint.

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Comments

Uttam Vastra Customer Care

from Surat, Gujarat

Verified Support

Hello Ajeeth,

We are very apologize for facing such kind of issue.

Your request has forward in our HR Dept. Can you please send me your Order Details.

If you have any question regarding any query - Please Contact - [protected]@uttamvastra.com

We will try to resolve your prob as soon as possible.

Thank You...

Appreciate your time...

Regards,
Uttamvastra Support Team,