[Resolved]  Uttamvastra.com — Want to return a dress

Website:uttamvastra

I ordered a dress from uttamvastra. Its cloth quality is very bad. And the work is also different from the pic they have shown on their site. And even the cloth is also different.. I didnt like the product.. I want to return it. I have also made return request but they didnt give any reponse.. Support me.. I have made many calls also.. They are not picking up the fon... Plz refund my money
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sep 24, 2016
Complaint marked as Resolved 
Uttam Vastra customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2016
Uttam Vastra Customer Care's response
Dear Customer,

Apologize for facing such kind of issue.

If you have any query please contact - [protected]@uttamvastra.com or[protected]

Regards,
Uttamvastra Support Team,
Complaint comments 

Comments

No arrangements made as i want to return my order as it is not comfortable as per my recquirement .I calles the toll free number provided but it is busy all the time.And no reaponse to the email send.Further if the complaint is not processed i wil be taking consumer courts help
On aug 22, 2016 Submit a Complaint
Hi,

I order one product in uttamvastra.com, the quality of the product is worst and its not look like the displayed picture. . Is this the way to deal with the clients?. Please responds to customers as soon as possible.
order no.433872
I ordered a dress from uttamvastra. Its cloth quality is very bad. And the work is also different from the pic they have shown on their site. And even the cloth is also different.. I didnt like the product.. I want to return it. I have also made return request but they didnt give any response.. Support me.. I have made many calls also.. They are not picking up the phone.. Plz refund my money

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uttam Vastra
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    405
    Pending
    162
    Resolved
    174
    Uttam Vastra Phone
    +91 79 3091 3503
    Uttam Vastra Address
    106 / Shri Mahavir Textiles Market, Surat, Choryasi, India - 395010
    View all Uttam Vastra contact information