Uttamvastra.com — Want to return the product as it the colour is completely different and the quality is very poor from what is shown in the site | |||||
Hello My product number is 156474. I had purchased a Lehenga choli from Uttamvastra.com for Rs. 649/- . This got delivered on 16th Jan 2016 and I paid the amount 649/- through COD. I got highly disappointed since the quality is very poor and the colour is complelety different from what was displayed on the site. I tried calling the customer care multiple times but it is always busy and no one responds as well. I sent an email to the support team on the same day to initiate the Return process and refund the complete amount to me. I got an email from them in reply to my mail to fill the REFUND form and SUBMIT. I have already done the same and still waiting for the information as in by what time the product will be picked up and the amount 649/- will be refunded back in my account. Request you to please refund me the complete amount 649/- ASAP. Thanks, Deepika Shrivastava Was this information helpful? | |||||
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Uttam Vastra customer support has been notified about the posted complaint. | |||||
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Your request has forward in our Account Dept. You will get your refund ASAP.
If you have any question regarding refund - Please Contact - [protected]@uttamvastra.com
We will try to resolve your prob as soon as possible.
Thank You...
Appreciate your time...
Regards,
Uttamvastra Support Team,