Uttamvastra.com — Want to return this as the quality is very bad and colour is very different compared to the image that was shown.

Deepika Shrivastava

from Ahmedabad, Gujarat

Address:	462042
Website:	Uttamvastra.com

HI, My order number is 156474 deliver on 16/01/2016. I want to return this as the quality is very bad and colour is very different.

Customer care number is always busy. Please resolve this issue ASAP.

Request you to please initiate the return request and the refund process for amount 649/- for the same.

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Uttam Vastra customer support has been notified about the posted complaint.

Jan 20, 2016

Updated by Deepika Shrivastava This is regarding a product which i purchased from Uttamvastra.com
My order number is 156474.

I am not satisfied with the quality and colour of the product (lehenga chili) delivered by utta.vastra.com.

The quality is very poor and the colour is completely different from what is shown in the site Uttamvastra.com.

It will hardly cost 200 rs i[censored] go and buy the Same in local market .

I have already paid 649/- (Cash on Delivery) on 16 the Jan 2016, the day on which it was delivered.

I want to return the same and I have already filled the Refund form and submitted provided by you.

Please let me know by what time it will be picked up from my place as I have still not reveived any information regarding the same and please refund me the full amount 649/- ASAP.

Response will be highly appreciated.

Thanks,
Deepika Shrivastava

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Comments

Uttam Vastra Customer Care

from Surat, Gujarat

Verified Support

Hello Deepika,

Your request has forward in our Account Dept. You will get your refund ASAP.

If you have any question regarding refund Please Contact - [protected]@uttamvastra.com

We will try to resolve your prob as soon as possible.

Thank You...

Appreciate your time...

Regards,
Uttamvastra Support Team,

Deepika Shrivastava

from Ahmedabad, Gujarat

Hello,

No one has come to pick up the product by now..

Can you please let me know by what time it will be done and the refund process will be initiated

Uttam Vastra Customer Care

from Surat, Gujarat

Verified Support

Dear Deepika,

We will pick-up the product within 3-4 working days.

Thank You...

Regards,
Uttamvastra Support Team,