Uttar Bihar Gramin Bank — amount debit but I didn't get money from atm

I have attempt to withdraw 5500 from central bank bank atm maricha muzaffarpur bihar on 27-10-17 at 10:30 a. M., but i didn't get money. It may be of server problem. I have submit complain in the basic bank then in head office but amount hasn't credited to my account.
A/c no.[protected]
Name: rajkishor kumar
Basic branch: baghi, muzaffarpur (Bihar)
Head office : kalambag chawk muzaffarpur
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