Uttar Pradesh Power Corporation [UPPCL] — Electricity bill paid but not reflected on website

Address:

H.No - 30, Mitra Nagar, Mathuta

Dear Sir I paid electricity bill of October 2020 through net banking which also reflected in Last bill payment as reference no : VIOB[protected] on[protected] amount 498 after payment through net banking from my account UPPCL show some error now bill is paid from my account but when i am seeing my account in UPPCL it is showing amount 498 as due but i already paid it.

please help me regarding this as soon as possible.