Uttar Pradesh Power Corporation [UPPCL] — Electricity payment to MVVNL, but not shown in my account:[protected]

Dear Team,
I Paid for my electricity bill MVVNL A/c no:[protected].
1st transaction dated : 07.03.2021 Amt: 7863.42 time: 11:11PM, Transaction no: T48470
2nd transaction dated : 08.03.2021 Amt: 7863.42 time: 12:59PM, Transaction no: T28415
but both the transaction did not reflect to my account. I already complaint to UPPCL on call (Complaint no: MV[protected]).
Kindly reflect both the payment to my MVVNL account or refund back it to my RBL Bank Credit Card.
Also provide me Marchant Contact Proof so that i can provide it to my bank.