Uttar Pradesh Power Corporation [UPPCL] — Grievance Letter - Pending Prepaid Meter Installation

Address:

Shakti Bhawan 14 Ashok Marg, Lucknow

I am writing to express my deep dissatisfaction and frustration regarding the pending installation of a prepaid meter by the Uttar Pradesh Power Corporation Ltd (UPPCL). Despite fulfilling all necessary requirements, including the submission of documentation and payment of fees, there has been an unexplained delay in providing the meter for my newly purchased flat located at B- 908, Tower B, 9th Floor, Mehak jeevan Housing Society, Khasra Number[protected], NH 58, Morta, Rajnagar Extension, Ghaziabad, Uttar Pradesh- 201017

It has come to my attention through UPPCL officials that there is currently a shortage of prepaid meters in stock, and it may take an estimated duration of 3-4 months for the meter to be installed. This situation has caused significant distress and inconvenience for my family and me.

I would like to highlight that the registry process for the aforementioned flat has been successfully completed. However, due to the non-installation of the meter, the builder is refusing to hand over possession of the flat. Furthermore, the builder has also denied carrying out any interior work in the said flat until the meter is installed. As a result, we are unable to move into our property despite having made substantial rent payments and having the property legally registered in our name.

This delay has caused a multitude of issues and hardships at our end, disrupting our lives and impeding our ability to utilize the property we rightfully own. We have patiently followed the required procedures, submitted all necessary documents, and made the required payments. It is deeply disheartening that, despite our compliance and cooperation, UPPCL has been unable to provide the prepaid meter promptly.

I kindly request your immediate attention and intervention in this matter. The early resolution of this issue is o[censored]tmost importance to us. I urge you to take the following actions:

Expedite the installation of the prepaid meter for my flat, bearing application number [protected].
Ensure effective communication between UPPCL and the builder to facilitate the possession of the flat and allow interior work to proceed.
I believe that UPPCL, as a responsible organization, values customer satisfaction and strives to address grievances promptly. I trust that you will acknowledge the urgency and seriousness of this matter, and take appropriate measures to rectify the situation.

I would appreciate your timely response and a detailed action plan to resolve this matter. Kindly provide me with a reference number for this grievance for future correspondence. I look forward to a swift resolution and a positive outcome.

Thank you for your attention to this serious issue. I hope for your cooperation and prompt resolution.