Uttar Pradesh Power Corporation [UPPCL] — money deducted but bill status is updated

Hi
I made of payment of 9131(via phonepe app) on 10th august 2018.
Money is deducted from my account but i havent recieved any confirmation.
Upon contacting phonepe customer care i was assured that the payment is successfull the updation is not reciever from the UPPCL. they have also provided me with an reference id for the successfull payment which is:-PHNN[protected]
upon contacting the uppcl customer care i was told that the payment is recieved by uppcl but not updated hence my bill still shows an outstanding payment of 9131.
Kindly resolve my this ASAP.