Uttar Pradesh Power Corporation [UPPCL] — online bill payment confirmation not received

Address:Indirapuram, Ghaziabad, Uttar Pradesh, 21014

Account no : [protected]
Amount : 3106 rs
Mode : online upi payment
District : ghaziabad

Online payment done on 11 september 2019 and have not recieved payment confirmation. Customer care executive not helping.
I have waited for more than 24 hours for the issue to get resolved with no success at the moment.

Please have a look and suggest input.
How can i escalate it to next level.
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Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
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    Uttar Pradesh Power Corporation [UPPCL] Phone
    +91 52 2288 7703
    +91 52 2288 7701
    Uttar Pradesh Power Corporation [UPPCL] Address
    Shakti Bhavan, 14, Ashok Marg, Lucknow, Uttar Pradesh, India
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