[Resolved] Uttar Pradesh Power Corporation [UPPCL] — online bill payment failure on uppcl website

addtoshivam12

from Agra, Uttar Pradesh

Address:	Meerut, Uttar Pradesh
Website:	www.uppclonline.com

Hi,

I tried online bill payment on 22nd dec 18 for below account named "rajesh kumari" for the month of nov 18:-
Account no: [protected]
Amount: 712.00
Transaction id:[protected]

Amount got debited from my account, but transaction got failed with uppcl site not responding.
Please do the needful to refund the amount, so that i can try the payment again.

Thanks,
Shivam sharma

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Jan 2, 2019

Complaint marked as Resolved

Despite of failure, after sometime Amount got processed to the UPPCL account. It is showing now as correctly paid for the intended month. Hence marking it resolved.

Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.

Dec 31, 2018

Updated by addtoshivam12 UPPCL website just worked, I can see the payable amount is 0 and it is successfully credited into UPPCL account.
No action required.

Thanks,
Shivam