Uttar Pradesh Power Corporation [UPPCL] — Tree fallen on 11kv wire.

Address:

Village-Malaon Mus Post-Malaon Mus (Paswan tola Bsnl tower) Pin-273413 Gorakhpur UP

Hello sir this is complaint from Village and Post -Malaon, (Paswan tola, Near BSNL Tower), PIN -273413, district-Gorakhpur, UP.
On 27 September 2021 a storm with strong winds hit a eucalyptus tree, that tree gets fallen on 11kv wire . Some of your employees came and detached wire from main electric pole . They said to cut tree on the next day.
On next day, one of your main employee of Malaon village said the peoples that it is duty of people to cut down that fallen tree on the 11kv wire. Then only they will join the wire.
Please sir kindly tell that employee that how any non technical person could clear the fallen tree from there.
Thanking you, Hoping for fast work and early solution.