Uttar Pradesh Power Corporation [UPPCL] — unauthorised disconnection

Address:SBI Banthra Sikanderpur

At sbi banthra branch bill was overdue for payment due to fault in our vendor payment system. Even after several requests telephonically made to various officials at lesu our line was disconnected on 01.11.2019. Even though disconnection date as mentioned on bill is 2.11.2019. Is this how consumer that too a psu is treated? Bill date is 12.10.19 which is received in branch on 19.10.2019. Why was this delay of 7 days in dispatching bill to the branch?
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Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
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I paid due amount of electricity but there is no connection of electricity

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    Uttar Pradesh Power Corporation [UPPCL] Phone
    +91 52 2288 7703
    +91 52 2288 7701
    Uttar Pradesh Power Corporation [UPPCL] Address
    Shakti Bhavan, 14, Ashok Marg, Lucknow, Uttar Pradesh, India
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