[Resolved] Uttar Pradesh Power Corporation [UPPCL] — without checking meter reading, high bill raised

ramanandpjpt1

from Delhi, Delhi

Address:

211012

Sir,
After 14 apr 2018 no one visited my house to take the meter reading. I waited for whole may. When i log in on the uppcl site, my uppcl ac no [protected] on 31 may 2018, to pay the amount as per last month average, in last month bill as a surplus amount, i shocked to see that a bill has already been generated for rs 6891/- (1010 units for 42 days) with meter reading 6100 on 26 may 2018. Whereas the actual meter reading was 5523 on 31 may 2018. Now (On 01 june 2018) the reading is 5533. Last bill (14 april 2018) meter reading was 5090. That means without visiting the house, meter reading has been taken and that is also wrongly. And bill has been generated/ uploaded online. No physical bill has been given. Today i tried to contact je bamrauli, allahabad, on mobile, but he refused to listen anything. Again, when i contacted him he told that he is busy now and meet him after three four days. So, i request that a meter reader may be send to read the meter reading physically and accordingly revised / fresh bill may be made. Thank you.
— ramanand
Bamrauli, allahabad

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Jun 9, 2018

Complaint marked as Resolved

A physical written complain submitted to the power house on 04 Jun 2018. On the direction of the SDO, the JE visited my premises and recorded the actual reading on 05 Jun. On the basis of this reading i.e 5570 units, a new bill made for Rs. 3254/- today ie.on 09 Jun 2018. I paid the correct bill. It was also came to my notice that the Meter Reader had met with an accident recently, and he couldn't take the proper reading.Any way, complain resolved, all were very cooperative. Thanks.

Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.