[Resolved]  Uttar Pradesh State Road Transport Corporation [Upsrtc] — Surrender procedure of smart card o[censored]PSRTC

I purchased UPSRTC smart card on 24.12.2016 and get smart card in December 2016 (Card No [protected]). I used at the time when we required and recharge it also . but after some time i transfer from Noida and therefore, for a long time the card is not in use . I went to the Noida Depo Bus stand in the month of July, 2021 for enquiry about how can i surrender the card and get refund of my money which was last i recharge my card from near about Rs2000 . The employee said that the surrender and refund process is not open. I also said that my card validity is soon expire (Valid Thru 11/2021) but they said donot worry when the refund process is open you get your money. After Six seven month pass i again visit the office and ask about the status of the procedure. They said the refund of your money is not possible and forget your money. THerefore it is humble request you to provide the detail how can i get my money refund which was still in my card which was expiry in the month of 11/2021.
Thanking you

Gaurav Kumar
Sector-34, Noida
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Jun 9, 2022
Complaint marked as Resolved 
Sir, the employee post at Noida Bus Depo, Sector-34, Noida has not taken any step, even they can not taken my application, my mail ID [email protected] They donot provide any mail id and not any contact no but the employee said that you go to the website of UPSRTC and lodge a complaint but complaint portal is not seen at all.
Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.
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    Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone
    +91 52 2262 2363
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    HQ, Tehri Kothi, MG Marg, Lucknow, Uttar Pradesh, India - 226001
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