I have booked one ticket for my mother from bareilly to kanpur in 17th may for the journey of 18th june in janrath worth 613/-, later on upsrtc has cancelled the bus without any prior information and my mother had to take normal bus, enquiry office told us that amount will be refunded in 7-10 days, i have sent lot of mails to upsrtc helpline but they arent reverting, everytime they are telling that they r checking but after 20 dyas nothing happened, neither my amount refunded nor they replying on mails.. Pls help
Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.