Uttar Pradesh State Road Transport Corporation [UPSRTC] Complaints & Reviews

माननीय 27 नवंबर 2023 को 10.30am मैं और मेरी बहन आगरा कैंट से भगवान टॉकीज के लिए बस नंबर UP80GT 3621में चढ़े वहां पर जो कंडक्टर था अच्छी हाइट वाला 5 10 11 इंच का लंबा चौड़ा उसने पहले तो हमें गलत...

I have done payment of 406 from UPI with transaction id T2311301539009269436105.
Amount debited from my account but ticket issue failed die to which buy new ticket from cash.

Request to take action in this mater.

I was traveling with upsrtc bus from Anand vihar to pakvada on 20 november
I lost my poly bag in the bus

Booked a ticket for tomorrow, 11 November 2023,
Bus- Janrath 2*2
Seat No. 17
Passenger Name- Priyanshi

I booked tickets through the upsrtc website, the amount got credited from my bank account but the ticket was not booked.

Reg mob no: [protected]
User Name : Arjita Rastogi
Reg email address: arjita.[protected]@gmail.com
Journey Date: 11 Nov, 2023
Timing: 10AM
Name of traveller: Purva Rastogi
Seat No. 17 Janarth
Alternate No. [protected]
Date of Booking: 19 Oct 2023

Dear Sir,

I have booked ticket from upsrtc website by login to my reg mobile no. Payment got deducted but i have not get any e ticket not on mail and also not available at website.
Please do the refund proceed or either confirm the ticket. I have attached here the screenshot of the payment

I was traveling from prayagraj civil lines to Handia gave 201 rs ticket was 51 RS only forgot to collect 150rs change for conductor
Bus no UP70 CT7682
Prayagraj civil lines to handia
CVL[protected]
Date[protected]
Civil lines depot

Sir having a query regarding bus service from akbarpur to ayodhya junction
Bus service available or not if yes pls share the morning time table
Mobile no [protected] pls help for 22.09.23 want to journey morning and reached the ayodhya 10:00 am

First is, conductor did not care about passengers as 2 ladies, 1 small child and two of my friends suffered a lot that night. He didn't stop the bus on right stand. Actually bus needs to stop on badarpur border but he compelled us to went down before our destination. At night time, ladies will suffer it's easily understood but he didn't give a damn. He charged correct according to badarpur stop. After that, we all had a few words with him. But he started to abuse in front of ladies and denied that bus will not stop to the badarpur. We all went down 2 stops before our destination. Kindly look into this and take strict action against him.

Bus no is UP 77 AN 2743

I am 100% visually impaired. Last year in december 2022 I brought a car registered with my own name and as per goverment scheme I should get a facility of Divyangjan zero fastag but the transport deparment of Mahanagar lucknow says that there is no such circular for as such facility for visually impaired person and they do not modify my R.C. I kindly request you to go throgh my matter and resolve it.

Regards : Radhika Joshi

Due to very bad handling of bus maintenance water coming in side the ac bus .
Third grade service by upsrtc

Hi !

My name is Priyanka Mehta. On 31st of May (2023), I booked a ticket from UPSRTC website from Kaushambi bus station to Bareilly Satellite. On reaching the bus stand on the day of departure, I was asked by the respective bus conductor to cancel my online reservation as the bus trip might get cancel due to less no. of passengers and so, I canceled the trip.

Later on, I received a message from UPSRTC that the...

I booked a ticked from upsrtc but bus was cancelled.. I haven't recieved the refund yet
name - shashank
ticket number - 000575E2D3
BOOKING[protected]
transaction - BUS_131347_[protected]
from shahjahanpur U.P to kaushambi bus station
date[protected]
time - 23:05
mobile no. [protected]

Dear UPSRTC Customer Service,

I am writing to express my deep dissatisfaction and disappointment with the recent experience I had with your company. On 27 June 2023, I booked a bus ticket through your online booking platform for a journey from Kaushambi to Gola Gokarnnath scheduled for 27 June 2023 at 22:45. However, to my utter dismay, I discovered that the bus was canceled without any prior intimation or notification from...

We booked 2 bus tickets from Kaushambi to Bareilly scheduled for 21/05/23 at 5:01 pm costing for Rs 1276/-
After reaching the bus stand we were informed that the bus was cancelled at the enquiry counter and also confirmed at the toll free number. Therefore we were compelled to take another bus.
Since that day we have sent multiple mails to UPSRTC for processing our refund but still we have not received it. The customer care is completely denying to provide any update on refund.
We kindly seek your intervention on this matter.
Thanks.

I have booked one ticket for my mother from bareilly to kanpur in 17th may for the journey of 18th june in janrath worth 613/-, later on upsrtc has cancelled the bus without any prior information and my mother had to take normal bus, enquiry office told us that amount will be refunded in 7-10 days, i have sent lot of mails to upsrtc helpline but they arent reverting, everytime they are telling that they r checking but after 20 dyas nothing happened, neither my amount refunded nor they replying on mails.. Pls help

I am writing to bring to your attention a significant issue regarding the cancellation of my bus tickets and the subsequent delay in receiving the refund. I am extremely disappointed with the level of service I have experienced thus far and would appreciate your urgent attention to this matter.

On 21 may 2023, I made a reservation for 2 janrath bus tickets with your company. However, without any prior notification or consent,...

Rikshaw driver has overload the passenger he want me to sit on driver seat and argument with us that this vehicle is passed for 6 seat including driver although there is only 4 seat in this electric rikshaw.
After misbehaving he dropped me on road and aske for the money.
When I said I will complaint this he said do whatever you want to do.

Vehicle number UP 14 MT0244 is running in raj nagar EXTENTION
Ghaziabad .
Kindly take necessary action.

Regards
Deepak parashar

Dear Sir,
Kindly inform you that today I'm traveling from hardoi to lucknow with upset roadways bus UP30AT7104. there have many issues with cundocter with passenger, vindicated has collecting many local luggage and stop bus un authorized places, ride start from hardoi to lucknow from 5.20 now many stops we are two hour late from reaching time .

Kindly punishment for collection luggage without any pay slip and treat to them they have got good mannars with passengers, don't using abusing words with least customers.

Total luggage's receive from hardoi to lucknow 12 nos. Get rupee's 860 Rs. With out any pay slip.

Thanksgiving
Alok Mishta

Dear sir,
This is to inform I am Traveling From Meerut to Kashmiri Gate Delhi
Before three Weeks ago.
I have given INR 500 the Ticket is INR 150 .But conductor not refund.
I have words with customer service centre they said pls take from Meerut bus stand office.
I have contact with Meerut bus stand office they said don't know.

i am feeling very bad.
Details of tickets below
Book no - YAO Numb -1832937

Pls suggest me What can I do.

Thanks
Rahul.