Uttar Pradesh Technical University — Marksheet delayed or not available and Degree not tracks

Address:

Vistar Yojna, AKTU CDRI Rd, Naya Khera, Jankipuram, Lucknow, Uttar Pradesh 226031 [email protected]

Respected Sir,
I am Shiv Kumar Singh.
Roll number: [protected]
Enrollment number:[protected]
Passout student of b.tech in electrical and electronics engineering since 2021. Here my marksheet not available their student service portal or anywhere by some issue like they changed my result declaration date in final year result either I have received my degree by post or courier in 2021.
In the final year they shown result declaration date 2023, how it is possible and how can do this type of mistake.
So, I hope my result is corrected by University and provide to me by any sense with correct data and value.