Uttarakhand Roadways — Bus conductors refuse mst passenger to get into the bus

Respected all
This complain is regarding the uttarakhand roadways bus conductors and drivers as they refuse daily mst passengers to get into the bus. They show rude behaviour towards the mst passenger. They follow haridwar route still refuse the passenger of bhaniyawala and doiwala due to mst.
The haridwar depo bus also not follow the route of bhaniyawala and doiwala in the morning. The haridwar depo roadways follow the flyover route dilue to which bhaniyawala and doiwala passengers facing problems.
Please solve this matter ASAP.
Thanks and regards
Uttarakhand roadways daily passenger