| Address: | Ansal Tower, Nehru Place, New Delhi, New Delhi, Delhi | | Website: | www.vaqamholidaysinn.com |
Dear sir,
I have taken vaqam holiday membership on[protected] in radison blue hotel haridwar via mr. Rajesh sagar and paid an amount of rs.37000. Membership no. : [protected] in the name of mrs. Akanksha agarwal.
Now i trying to book resort for mussorie for 4th and 5th may 2019. After calling the customer care, they are asking for annual maintenance charges rs. 7000.
While at the time of becoming membership, mr. Rajesh didn't tell me that you have to pay any annual maintenance charges. I am trying to call mr. Rajesh but he is not picking up his mobile. ([protected]). Now i have been asked to pay annual maintenance charges. This is completely fraud from your side. On your website there is nothing mentioned about the owner details.
I contacted there toll free numbers but i have not been received any response. I asked to provide contact no. Or email i'd or arrange call back from the owner mr. Rizvi khan from past 15 days but they have been delaying.
Request you to take necessary action against this company and request to provide back our money paid on the time of membership.
Regards
Siddharth agarwal
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