| Address: | NOIDA, UTTAR PRADESH | | Website: | varafi.com |
I booked 10 tickets from this site on 28/01/2023 from srinagar to mumbai it was a indigo 6E 431 flight, my booking ids are
VID[protected] and VID[protected]. On 5th of march 2023 i got a mail mentioning that their is some issue with my bookings and they need to call and inform me so i shared them my temporary conact and on the same day i got to know all my tickets have been aborted and the reason being that it was a promotional priced ticket and it was not mentioned in any of my bookings that it was promotional fare, when i asked them about the refund they said in your special case you will recieve it in 24 hrs so but that never happend, we somehow managed to come back from kashmir and so we checked, we have not received the refund so we called them again on 10th march 2023 one of their executive said you will recive it in 5 to 7 workings days and on 11th march i wrote a mail regarding the refund status in that they mentioned that it has been initiated but it has already been 4 days still they have not refunded the amount, after all this fuss we still waited for sometime but each time we call or mail them they only say wait for more 3 to 5 days we will recheck your refund status and resolve it asap. But nothing of that sort is happeing and refund is being delayed and we are being played by varafi.com. Its a fraud company and needs to be sued asap and they need to pay back the whole booking amount and also compesate for all kind of inconvenience caused by them.
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